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FAQ

Is there any minimal order for clothes with printing?

Minimal amount is not set! In general, we usually take orders from 5 pieces of the same clothing (e.g.: 5x dress) or 3 suits (3x dress + 3x trousers). The more clothes, the lower the price.

How long does it take to make a piece of clothes?

Standard delivery time of clothes with your own printing is between 3 - 5 weeks depending on the type of the order and season. Exceptionally we are also able to deliver goods within a few days. We can promise you shorter delivery times at the beginning of the year (January to March) and in the spring and autumn they usually take a bit longer. At the turn of July and August all company is on holiday. The time of delivery is counted from the moment of receiving advance payment and confirmation of the graphic design of the clothes. The above times do not apply to the catalogue clothes which is without individual printing. We are usually ready to ship the catalogue clothes within 2-3 days.

How much do I pay for the clothes?

Price calculation for clothes with your own inscription together with other information about the manufacturing and delivery times can be send to your email. Please e-mail us your requests on atex@atexsport.cz. May you prefer to speak to us, you can contact us on advertised phone numbers.

Price offer depends on the amount of pieces you order so please consider the number thoroughly when ordering.

What are the terms of payment?

After you confirm our calculation, we will ask you to pay 50% of the whole price and the rest at the moment of delivery (cash on delivery). You can also pay to our back account at FIO Bank.

What format do I have to provide my graphic design in?

Logo or design that you wish to have on your clothes is necessary to bring in a form of curves (vectors) which are formats such as: PDF, CDR, AI, EPS. If you only have screened pictures in files JPG, BMP, GIF – send them for us to review them. In the last we can use them too. However these formats mean lower quality of the displayed logo and may also mean additional costs in case we have to redraw it.

Other information concerning design: writing has to be laid out in curves, graphics processed in Adobe Photoshop and saved in PSD format. Downloaded pictures from web pages are usually unsuitable due to their small size.

How do I get my clothes?

Clothes is sent to you by Czech post or PPL service. Alternatively you can come and directly pick it up in our shops in Prague, Brno or Poprad.